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Emotional Intelligence

What is EQ-i (emotional intelligence)?

EQ-i is the ability to effectively know our own emotions and to appropriately regulate them so we can tolerate stress, express ourselves effectively, and relate to others in a productive, positive manner.

EQ-i gives us the ability to read our environment, grasp what others want and need, remain unruffled by stress, and be engaging – the kind of person others want to be around.

Unlike IQ, which is a relatively fixed construct, individuals can grow, foster and develop their EQ (or EQ-i), which increases one’s ability to succeed and to be happy.

What does it matter?

Happy people are healthier people. Happy people experience more success and show less absenteeism in work environments. They are more productive and have enhanced job satisfaction.

Emotional Intelligence skills can be the key that leads to college success for students. That’s because one can enhance the ability to adapt and be flexible in a new environment with intention towards growing EI.

We are being judged by a new yardstick; not just how smart we are, or by our training and expertise, but also how well we handle ourselves and each other. Daniel Goleman, Ph.D.

EQ-i is the key to 27% to 46% of workplace success. (Bar-on, MHS)

For all levels of jobs, EQ-i competencies are twice as effective as IQ in determining an individual’s success rate. (Goleman, 1998)

85—95% of the difference between a “good leader” and an “excellent leader” is due to emotional intelligence. (Daniel Goleman)

In one year, the US Air Force invested in emotional competence testing for recruiters and saved $2,760,000 in recruitment. (Rich Handley)

How does it work?

What we can measure, we can improve!

We at Family Resources are trained and certified to administer and interpret the Bar-on EQ-i, a tool used worldwide to assess Emotional Intelligence. (We are proud to say we have the highest number of trained professionals within one organization in the Midwest to deliver this highly valid and reliable tool.)

We can provide confidential, online assessment. We then meet with you in person or by phone to review your assessment and design strategies for development to help you address areas specific to your needs.

What does the EQ-i tool measure?

The tool measures the following competencies:

• Intrapersonal
  Self-regard
  Emotional self-awareness
  Independence
  Assertiveness
  Self-actualization
• Interpersonal
  Interpersonal relationships
  Empathy
  Social responsibility
• Adaptability
  Reality testing
  Flexibility
  Problem solving
• Stress Management
  Stress tolerance
  Impulse control
• General Mood
  Optimism
  Happiness

Let Us Get You Going!

We will work with individuals, businesses, organizations or groups to assess and provide strategies for development. We also tailor individualized interventions to provide personal and/or professional coaching to grow skill sets in each area.

We provide training in each of the above listed EQ-i competency areas. Training is adapted to each setting and can be as in-depth as requested.

We work with your organization’s leaders to design an action plan to increase individual and overall EQ-i, and then guide your organization through implementing that plan. We have experience in a wide variety of settings: hospitals, municipalities, schools, banks, assisted living facilities, manufacturing companies, and non-profit organizations.